The Challenge

A regional bank with 150+ branches was losing market share to digital-first competitors and struggling with legacy systems that hampered agility.

Our Solution

We developed a 3-year digital transformation roadmap covering mobile banking, AI-powered credit scoring, and process automation across 80% of back-office operations.

The Results

Customer acquisition grew 65%, NPS improved by 28 points, and operational costs reduced by 25% within 24 months of implementation.

Key Results

65% more customers, +28 NPS, 25% cost reduction

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